Privacy Policy

Last updated: 8 October 2026

1. Introduction

Rhonda Sheehy & Associates ("we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our legal services.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the Health Privacy Principles under the Health Records Act 2001 (Vic).

2. Information We Collect

We may collect the following types of personal information:

• Name, address, email address, and phone number
• Date of birth and government identification numbers where required
• Financial information relevant to your legal matter
• Information about your family circumstances for family law matters
• Employment details and income information
• Health information where relevant to your legal matter
• Information provided in correspondence with us
• Website usage data through cookies and analytics

3. How We Collect Information

We collect personal information:

• Directly from you when you contact us or engage our services
• From third parties such as other solicitors, courts, or government bodies
• Through our website when you submit forms or contact requests
• Automatically through cookies and similar technologies

4. How We Use Your Information

We use your personal information to:

• Provide legal services and advice
• Communicate with you about your legal matter
• Process payments and manage accounts
• Comply with legal and regulatory obligations
• Improve our services and website
• Send you updates about our services (with your consent)

5. Disclosure of Information

We may disclose your personal information to:

• Courts, tribunals, and other legal bodies as required
• Other parties involved in your legal matter (with your consent)
• Barristers, experts, and other professionals engaged on your matter
• Government agencies and regulatory bodies where required by law
• Our professional indemnity insurers
• Service providers who assist us in operating our business

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes:

• Secure storage of physical documents
• Password protection and encryption for electronic records
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates

7. Legal Professional Privilege

Communications between you and our solicitors are protected by legal professional privilege. We will not disclose privileged information without your express consent, except where required by law.

8. Access and Correction

You have the right to access personal information we hold about you and to request corrections. To make a request, please contact us using the details below. We may charge a reasonable fee for providing access to your information.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal obligations. Legal files are typically retained for a minimum of seven years after the matter is completed.

10. Cookies and Website Analytics

Our website uses cookies and similar technologies. For more information about how we use cookies, please see our Cookie Policy.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us. We will investigate and respond to your complaint within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us: